Returns & Refunds Policy
Only VIP's get priority refunds however this is down to the choice of Lee Fed Clothing Store.
Unfortunately at this time returns are at the expense of the customer. It costs £3.55 for Standard 1st class or £3.00 for a Standard 2nd class with the Royal Mail. (Royal Mail Fees have nothing to do with Lee Fed Clothing Store)
Please kindly retain your receipt form the Post Office for yours and our evidence of return and than provide us with the Tracking Number or Reference Number, which can be found on your receipt.
The Reason Why Your Parcel Will Not Be Approved
We will not refund you If - When the item returns to us and it is a lot more damaged than what it is described in the Return Centre. If we also smell any perfumes, soap powder, bleach, washing up liquid or notice any tears or unusual marks that shows signs of usage, we will not refund you.
We will not refund you for hygiene purposes if- it is, Knickers, Earrings, Make up or Perfumes and it is used or opened.
REFUNDS POLICYRefunds will be returned within 24 hrs if an item is out of stock, you will be notified via Email or WhatsApp Business or SMS.
Refunds will Not be returned to anyone else but the card holder, we will not initiate any returns to any family members, friends or any third party. If we have to make an authorised agreed payments outside of our store we will only make direct payments via PayPal accounts only as to which this is tracked and secured.
If you don't have a PayPal account, you have up to 10 Working days to open an account for us to make a deposit.
On day 10 we will contact you again to confirm whether the account has been opened, if the account is open, we will deposit the funds straight away, if you fail to open your account within the 10 day time frame, we have the rights to close the case without non payment.
Should you decided to return after 10 working days, we will issue you with a 10% discount code as a one off.
BANK CARDS & CREDIT CARDS PAYMENTS
An email /sms confirmation will be sent from Lee Fed Clothing Store to you, once we've generated a refund.
PAY PAL REFUNDS PAYMENTSPayPal refunds are returned within 1-2 working days.
Please ensure that you have set up a full PayPal account rather than just a method of secure payment.
PayPal provides (you) the customer with Buyers Protection & (us) the Seller with Seller Protection against fraudulent activities.
At Lee Fed Clothing Store we fully standby and recommend PayPal as a first and secure method of payment.
We will only initiate a refund, only when our item returns to us and we are happy there are No faults.
An email confirmation will be sent from Lee Fed/PayPal account confirming your refund.
Refunds will be returned to your PayPal account instantly or within 24 hrs.
If you choose to keep an item that is partly damaged.You must go to our Return Centre and complete a returns log within 24 hrs.
You must provide us with a clear photo(s) of the damage for us to assess.
If approved, will offer you a cost of repair up to the value of £5.00 / $8.00 which will be refunded via your Credit/Debit Card. [Please read the refund processing time]
If not approved, we will offer you 10 % discount code as a one off to use in store.
EXCHANGESExchanges will require a new order to be placed, please go to our Return Centre to complete the process.
We have the rights to change our return policy at anytime without notice.