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Returns & Refunds Policy

 
If you're unhappy with your order, please go to the Return Center to alert us of your return and completed the processing form.
  
  • you have 14 working days  to return your item(s) unused and unworn.
  • Unfortunately at this time returns are at the expense of the customer. It's an estimated costs £3.55 for Standard 1st class or £3.00 for a Standard 2nd class with the Royal Mail.  (Royal Mail Fees have nothing to do with myleefed.com
  • Please kindly retain your receipt form the Post Office for yours and our evidence of return and than provide us with the Tracking Number or Reference Number, which can be found on your receipt.
  • WE DO NOT ACCEPT
  • Knickers, Earrings, Make up or Perfumes and it is used or opened.            
  • We will provide you with store discount code with up to 10% off to use at anytime as a one off.
  • REFUNDS POLICY
  • Refunds will be returned within 24 hrs however it will take 3-5 working days to clear in your bank 
  • Notification of refunds will be sent via Email  
  • Refunds will can not be returned to anyone else but the card holder.
             RETURNS CENTER
    •  Click the logo to be taken to the Returns Center. 
    Returns Centre

    BANK CARDS & CREDIT CARDS PAYMENTS
    • Refunds returned back to bank accounts or Credit Cards within 3-5 working days.

     PAY PAL REFUNDS 

    • You have 14 working days to return your item unused and unworn
    • Refunds will only be returned once we receives your item
    • Please ensure that you have set up a full PayPal account rather than just a method of secure payment.
    • Refunds are returned within 1 working day
    • You will also receive an email notification confirming payments returned.
    • PayPal provides (you) the customer with Buyers Protection & (us) the Seller with Seller Protection against fraudulent activities. 

       

      PART REFUNDS

      If you choose to keep an item that is partly damaged. 

      • You must go to our Return Center and complete a returns log within 24 hrs. 
      • You must provide us with a clear photo(s) of the damage for us to assess.
      • You must send this photo evidence to us via Email or Whats App Business, Facebook Message or SMS.
      • We will make a decision within 24 hrs and contact you.
      • You will then be notified of our decision within the Returns Center
      • If approved, will offer you a cost of repair up to the value of £5.00 / $8.00 which will be refunded [Please read the refund processing time] 
      • If not approved, we will offer you 10% discount code as a one off to use in store.  

      EXCHANGES

      • Unfortunately we do not offer any exchanges therefore a new order will have to be placed. 

       

      • Returns can be complicated and we can provide you with a whole list of  reasons why we take returns seriously. We adapt the same principles we use on our eBay site. Lets make our returns as honest and safe as possible.

      OUR RIGHTS

      We have the rights to change our return policy at anytime without notice. 

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